Privacy Policy

Use of your information:
At the time of ordering you  provide me with: your name, email address, postal address, payment information, and the details of the product that you’re ordering.
You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
This information is used to:
Complete your order
Settle disputes
Provide customer support
Your information will not be used for marketing unless your choose to opt in.


Sharing Information:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers such as shipping companies and couriers. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information.
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to my processing of some of your information based on my legitimate interests and I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Sophie de Taranto, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sophie@shutterjewellery.co.uk